One of the key points for me, is that when having a conversation you need to "be present". This means giving the person your full attention, not multi-tasking, or being ready to jump in with your own opinions, stories or ideas.
"True listening requires a setting aside of oneself"
(quote from American psychiatrist M. Scott Peck)
Celeste Headlee quotes Stephen Covey, author of 'The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, ....
No doubt we have all been guilty at some point in time, of forming our responses, questions, or comments while someone is talking to us.
Active listening is skill......one that takes effort to master.
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